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Data Protection Declaration

New Mortgage Solutions and First Complete Ltd will process all information in accordance with the Data Protection Act 1998 and it will be treated as private and confidential now and in the future. The only exceptions to this will be when the law requires us to disclose information or, with your consent, where disclosure is necessary when arranging or servicing your mortgage or protection contracts.

To fulfil our regulatory obligations, we will retain copies of your records for no longer than is necessary or for the duration of any contract you may enter into. You have the right to inspect these records at any time.

Our Future Relationship

Our ongoing business relationship with you is important and we would like to be able to contact you by telephone, post or email from time to time to review your mortgage and associated protection product arrangements and introduce other services that may be of interest to you from ourselves or our associated companies.

To fulfil our regulatory obligations, we will retain copies of your records for no longer than is necessary or for the duration of any contract you may enter into. You have the right to inspect these records at any time.

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What is this Privacy Policy for?

This privacy policy is for this website and served by New Mortgage Solutions Ltd and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites, similar to; Folded Book Art or Used Model Trains For Sale.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Thank you so much for helping us get our first home. We didn’t really know where to start but you made the process simple and stress-free. Before coming to New Mortgage Solutions we’d been struggling to get a mortgage as we were contractors and had been living overseas for a few years, but you found us a great mortgage and took all the hard work out of our hands. You also made us realize how important it was to get the right insurance and organized it all for us, giving us peace of mind. Thanks for all your help!

Mr and Mrs M

We wanted to say a huge thank you for your help with our move. We know that you have really gone above and beyond what is expected and we can’t thank you enough for everything you have done on our behalf. I believe, without any doubt, that we wouldn’t have been successful in securing the house if we hadn’t had your help. Thank you for all your efforts!

Mr E and Mrs P

Thanks so much for helping make our first house a reality! We are thrilled to be in and you helped make the process so smooth and less stressful for us newbies! We will recommend you to our friends. Many thanks again.

Mr and Mrs S

We just wanted to say a big Thank You for everything you did in order for us to buy our 1st home! We are moving in this Friday and are so excited! We really appreciate all of your help and for always available when we needed questions answered.

Mr C and Miss T

It’s been a few months since we moved to our new house and we have just had confirmation that our son can go to the school we wanted so thank you for your part in helping us get him get there.

Mr and Mrs C

Just a quick message to say a huge thank you for arranging our mortgage and insurance. I’m pleased to say we are settled in our new home and love it! We are so grateful to you and Lorna for all the help and advice you gave us along the way. We couldn’t have done it without you!

Mr B and Miss H

Thank you to Andrew and everyone at New Mortgage Solutions for making our move a reality. We couldn’t believe that we would be able to keep our flat and still be able to buy our dream house so thank you so much for showing us options we hadn’t thought about. I’m happy to say we are now settled in our new home and really pleased we have the flat as an investment. We will definitely recommend you to everyone we know. Many thanks!

Mr H and Mrs V

We’re just back from holiday and wanted to say a big thank you for getting our remortgage finalised so quickly and efficiently. We’ve dealt with a couple of mortgage advisors in the past and can quite honestly say that the service we’ve received from you was by far the best. I set great store to good communication and you kept us in the loop the whole time. It is a rare thing, I can tell you, and very much appreciated. Your advice was pro-active and the timeline amazing. We will very happily recommend you to friends and family. And use you again in the near future! Thanks again.

Mr and Mrs O


How much will you pay each month?

This calculator provides a guide to monthly payments and does not guarantee eligibility for a mortgage. Please contact us for a personalised mortgage illustration

This is a guide to the potential stamp duty liability and the customer should ascertain the exact liability from their legal representative.


This is a guide to the potential stamp duty liability and the customer should ascertain the exact liability from their legal representative.