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Data Protection Declaration

New Mortgage Solutions and First Complete Ltd will process all information in accordance with the Data Protection Act 1998 and it will be treated as private and confidential now and in the future. The only exceptions to this will be when the law requires us to disclose information or, with your consent, where disclosure is necessary when arranging or servicing your mortgage or protection contracts.

To fulfil our regulatory obligations, we will retain copies of your records for no longer than is necessary or for the duration of any contract you may enter into. You have the right to inspect these records at any time.

Our Future Relationship

Our ongoing business relationship with you is important and we would like to be able to contact you by telephone, post or email from time to time to review your mortgage and associated protection product arrangements and introduce other services that may be of interest to you from ourselves or our associated companies.

To fulfil our regulatory obligations, we will retain copies of your records for no longer than is necessary or for the duration of any contract you may enter into. You have the right to inspect these records at any time.

privacy policy

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As part of our service we can refer you to a property surveyor to give you peace of mind about the condition of your property choice.

When purchasing your new home you may feel that you want a more comprehensive survey than the basic mortgage valuation to give you reassurance about the condition of the property. We can arrange this on your behalf.

There are two different surveyors reports over and above the mortgage valuation:

– a Homebuyers Report and
– a Building Survey (formerly called a Structural Survey).

1. What is a Homebuyer’s Report?

A homebuyers report is recommended for newer homes that are in a relatively good condition. It is the most frequently undertaken survey and gives you professional advice to allow you to make an informed decision about whether to go ahead with the purchase of the property. It will only investigate and reference the areas of the property that are easily accessible and visible to the surveyor. It is, however, designed to identify urgent matters that have a substantial effect on the value of the property and it will recommend further areas of investigation, such as potential structural issues, or assessing the wiring.

2. What is a Building Survey?

A building survey (formerly called a Structural Survey) is the most comprehensive of the surveys available. It is more expensive than a house buyer’s report, but will tell you much more about any work that may need doing on the property if you buy it. Full surveys are recommended in many cases, particularly if you are buying a property that is more than 50 years old, has been renovated or significantly altered, if you are considering renovating it yourselves, or if the building is more than three stories high.

Surveys are referred to a third party. New Mortgage Solutions Ltd and The Right Mortgage Ltd are not responsible for the advice supplied by the third party.


Think carefully about securing other debts against your home or property. Your home or property may be repossessed if you do not keep up repayments on a mortgage or other debt secured on it. 

Some forms of Buy to Let Mortgages/Commercial Mortgages are not regulated by the Financial Conduct Authority.

New Mortgage Solutions are proud
to offer a no-quibble money-back guarantee.

If you’re not happy then neither are we!

YOUR SATISFACTION IS GUARANTEED!

MORTGAGE CALCULATOR

How much will you pay each month?

This calculator provides a guide to monthly payments and does not guarantee eligibility for a mortgage. Please contact us for a personalised mortgage illustration

This is a guide to the potential stamp duty liability and the customer should ascertain the exact liability from their legal representative.

STAMP DUTY CALCULATOR

This is a guide to the potential stamp duty liability and the customer should ascertain the exact liability from their legal representative.